Samples should be sent to our address at:
9000 Plymouth Ave. N.
Minneapolis, MN 55427
Samples can be submitted in person or through a mail or shipping carrier. Make sure to fill out the appropriate order form with clear and descriptive information for the sample description, sample ID, and estimates if available. Please include any special handling instructions for preparing, draining, or compositing samples, and any specific information you would like us to know about your samples. We recommend that you submit samples that are representative of your lot. If your samples are perishable, we recommend sending them overnight, during the week, with dry ice or ice packs. We do not accept weekend deliveries. Medallion Labs is not responsible for any samples submitted that are compromised during the shipment.
We accept in-person sample drop-offs on business days between the hours of 9:00 AM-3:00 PM CST. If you are planning to drop off samples outside of these hours, please contact our Customer Service team at 1-800-245-5615 for availability.