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Customer Account

Your new home for food testing.

Introducing Medallion Labs’ customer account, the standard in getting your food testing done. With our new order portal, your job is about to get a whole lot easier.

Product Tour

Accomplish more with your customer account.

Submit an order in seconds.

Your customer account allows you to save your contact and billing details so you don’t need to enter the same information every time. Also, you can choose to reorder from your list of previous orders.

Track your order progress and stay up-to-date.

You need timely food testing results. Your customer account will provide you with real-time status updates directly to your inbox. You will never be left wondering when a result is expected to report.

Collaborate with teammates.

With a customer account, you will have the power to add teammates to your order and share testing information and results.

Explore and analyze your results with ease.

Keeping track of old test requests and results data can be a challenge. We keep your orders and results organized and secure. Get 24/7 access to all of your current and historical orders and results.

Medallion Labs’ customer account is built to support your team.

Quality Assurance Teams

We enable quality assurance teams to have efficient operations by enabling you to reorder for routine testing, always stay up to date on your testing progress, and get your results quickly.

Research & Development Teams

New product development and innovation can be complicated, and we want to make it as seamless as possible. We allow you to have efficient control over your order including the ability to adjust your order after you submit it, receive real-time status updates, and have easy access to preliminary results.

Learn how other companies are succeeding with Medallion Labs+

A customer success manager will reach out to discuss your food testing needs and business goals.

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