Medallion Labs

Food testing services, the Medallion Labs way

A food testing program designed with mid-market and enterprise food and ingredient manufacturers in mind.

Experience white glove customer service, priority processing and discounts that will save you time and money.

New ordering experience coming soon!

From order to results, we are a food testing lab you will love to work with.

When you order food testing with Medallion, you’ve gained a partner committed to making your life easier. We deliver high quality results, expert solutions and top-notch customer care every day on every order.

Online Ordering Made Easy

You’re busy and some days every minute matters. With a Medallion customer account the ordering process is simple. We provide guidance every click of the way to ensure you’re selecting the right testing for your business needs.

Stay Connected

We understand the importance of timely results. Simply log into your account to see real-time status updates or view ones that will be sent right to your inbox. Either way, you will never be left wondering when a result is expected to report.

Data on Demand

Keeping track of old test requests and results data can be a challenge. With a customer account, we keep it organized and easy on your behalf. Login 24/7 to view all of your current and historical testing orders and results.

Keep your team up-to-date

We love being an extension of your team and get that working closely with others in your organization on testing is critical. With a customer account, you will have the power to add teammates to your order and share testing information and results.

Olivia, Customer Success Manager

Consider us an extension of your team

You’re never more than a call or email away from our technical customer success managers who are happy to answer questions, provide insight and discuss any testing challenges you may have.

Priority order processing
Your orders will be prioritized by our lab in order to get you your results as fast as possible.

Human-first, dedicated support
Your customer success manager will get to know you and your goals and we will tailor our approach for you.

Quarterly success planning
Each quarter, we meet to review, plan, and stay up to date on your partnership.

Industry Experts

More than 150 years ago, long before we became known as Medallion Labs, we were founded as General Mills’ exclusive internal lab. For decades our team has been charged with protecting General Mills’ products, its family of brands, and the consumers who enjoy them.

Our Scientists

We offer best in class testing and collaboration. When you work with Medallion you have 100 veteran chemists, biologists, microbiologists, food scientists, stability scientists, and sensory scientists ready to handle every aspect of your testing needs.

Unlock access to our expertise

When the challenge is complex, we call in our experts. Our scientists utilize a deep understanding of analytical food and nutritional testing to design a custom approach that meets our partner’s complex testing needs.

Our service models

Expertise, accuracy and elevated service is the core of our food testing offerings. But when it comes to getting your products to the table, we understand there is not a one size fits all solution. We offer standard and Medallion Labs services to meet your project and testing goals.

Standard Services

  • Access to tests in our test library
  • Bulk order discounts
  • Excellent customer service support
  • Easy online ordering
  • 24/7 access to testing results
Start your online order

Medallion Labs

For organizations with food testing needs over $50k annually

All benefits in standard testing, plus:

  • Tiered discounts
  • Customer success manager
  • Priority order processing
  • Unlocked industry expertise
  • Access to specialized testing

Request more information about Medallion Labs

A customer success managers will reach out to discuss your food testing needs and business goals.

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