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Customer account support

Our commitment to quality

You can expect high-quality, reliable results time after time.

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Customer account training videos

Screenshot of a customer submitting an order with Medallion Labs

Training for submitting an order

Learn how to submit an order with Medallion Labs as a guest and as an authenticated user.

Screenshot of a customer managing an order on their customer account.

Training for managing your orders

Learn how to review your list of orders and manage your orders in your customer account.

Let’s Get to Work!

Submit your order online and ship your samples today. If you have questions, we are always here to help.

Medallion Labs

A food testing program designed with mid-market and enterprise food and ingredient manufacturers in mind.