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Submit a Sample

PDFdnwIcon Testing Service Catalog (PDF) PDFdnwIcon Analytical Request Form (PDF)

PDFdnwIcon Nutritional Request Form (PDF)

Download the needed Analytical or Nutritional Request Form(s) from the downloads provided above. Submit the completed form along with your samples to:
Medallion Labs - Sample Handling Facility - Wing 5
9000 Plymouth Ave. North
Minneapolis, MN 55427

For more information on how to collect/prepare your sample as well as how to ship samples click:
Sample Collection & Preparation
Shipping Product Samples

SAMPLE FLOW CHART

At Medallion Labs, customer privacy is of utmost importance to us because it is important to YOU. Since our start in 1974, we have provided full confidentially to all of our partners. Not only do we have the right systems in place, but we also have the right people. The graph below highlights how we preserve the anonymity and integrity of your samples.

STEP 1 MEDALLION
SAMPLE
ENTRY
S1
Samples are received
and sorted by
Medallion personnel
by Noon for most
shipping companies,
or samples are
dropped off directly.
S1
Samples are
prioritized based on
requested turnaround
time and analysis. The
customer is contacted
via e-mail or phone if
clarification is needed.
S1
Samples are entered
into our Laboratory
Information
Management System
(LIMS), each sample is
labeled with a unique
Medallion ID, and a
sample receipt
notification is e-mailed.
/// FIREWALL ///
STEP 2 SAMPLE
HANDLING
FACILITY
S1
Samples are
homogeneously
prepared as a
composite or
individually per the
customer’s request.
S1
Samples are replaced
into sealed cups and
stored in appropriate
condition. If possible,
a portion of the sample
is retained in our
library for 60 days.
S1
Samples are delived
to laboratories and
stored in the
appropriate
temperature condition
until analyzed.
STEP 3 LABORATORY
TESTING
S1
Samples are pulled
from storage, tested
by the approved
method and then
reported.
S1
All analysis is stored
and results are
calculated through
LIMS.
S1
Test results are
reviewed at the
analyst level. Once the
entire submission is
complete it is
promoted to a final
library approval by
a designated approver.
/// FIREWALL ///
STEP 4 REPORTING
OF RESULTS
S1
After the entire
submission is
approved a final report
is e-mailed to the
Customer Service team
and then sent to the
customer via e-mail
or fax.
S1
Invoices for final
reports are mailed to
the customer the
following week.
S1
Customer questions
regarding are handled
by the Customer
Service team, who can
be reached at
1800-245-5615 or
info@medlabs.com.

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Contact Us



E-MAIL
info@medlabs.com

PHONE
1800-245-5615
763-764-4453

FAX
763-764-4010